Privacy Policy

1. Introduction

Elevated Hub Digital respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you access our website, services, forms, booking systems, chat widgets, CRM systems, automation tools, AI systems, or related digital platforms.

2. Information We Collect

We may collect personal and non-personal information including your name, email address, phone number, company name, billing information, project files, submitted materials, communication records, appointment information, browser type, device information, IP address, website usage behavior, cookies, analytics data, referral URLs, and session interaction data.

3. How We Collect Information

We may collect information when you visit our website, submit forms, book consultations, contact us through chat widgets, subscribe to communications, purchase services, interact with ads, connect third-party integrations, or use our automation and AI-powered services.

4. Cookies & Tracking Technologies

We may use cookies, tracking pixels, analytics tools, web beacons, and similar technologies to improve user experience, analyze traffic, optimize marketing campaigns, and personalize content.

These tools may include Google Analytics, Meta Pixel, GoHighLevel tracking tools, advertising technologies, and remarketing systems. You may manage or disable cookies through your browser settings, but some website features may not function properly.

5. AI, Automation & Third-Party Processing

6. Mobile SMS Communications

If you provide consent to receive SMS communications, message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP or request help by replying HELP.

SMS consent and phone numbers will not be sold or shared with third parties for unrelated marketing purposes.

7. Payment Information

Payments may be securely processed through third-party payment processors such as Stripe or other payment providers. Elevated Hub Digital does not store full credit card numbers or sensitive payment credentials on its servers.

8. How We Use Your Information

• Provide and manage services
• Process payments and transactions
• Deliver customer support
• Schedule appointments and consultations
• Improve our website and services
• Operate AI and automation systems
• Send promotional or marketing communications
• Protect against fraud, abuse, or unauthorized activity
• Comply with legal obligations

9. Legal Basis for Processing Information

Depending on your location and applicable laws, we may process personal information based on user consent, contractual necessity, legitimate business interests, legal compliance obligations, or protection of legal rights and security.

10. How We Share Information

We may share information with service providers, contractors, payment processors, CRM and automation platforms, hosting providers, analytics providers, advertising platforms, or legal authorities when required by law.

We do not sell personal information to unrelated third parties.

11. Third-Party Platforms & Integrations

Our website and services may integrate with third-party platforms such as GoHighLevel, Stripe, Twilio, Meta, Instagram, TikTok, YouTube, Google, OpenAI, Zapier, and other providers.

These third parties operate independently and maintain their own privacy policies. Elevated Hub Digital is not responsible for the privacy practices, outages, policy changes, or security failures of third-party providers.

12. Data Retention

We retain personal information only as long as necessary to provide services, maintain business operations, resolve disputes, enforce agreements, meet legal obligations, improve security, or prevent fraud.

13. Data Security

We implement commercially reasonable safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no online system or electronic transmission can be guaranteed to be 100% secure.

14. Public Discussions & User Content

Any information voluntarily posted in public areas such as comments, reviews, testimonials, forums, or discussion areas may become publicly visible. Users should avoid sharing sensitive or confidential information in public areas.

15. International Users & GDPR Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, object to processing, withdraw consent, or request portability of your personal information.

16. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to request disclosure, correction, or deletion of certain personal information. We do not sell personal information as defined under the California Consumer Privacy Act.

17. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

18. Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or business transfer, user information may be transferred as part of the transaction.

19. Do Not Track Signals

Some browsers may transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our website may not respond to Do Not Track requests.

20. Changes to This Privacy Policy

Elevated Hub Digital may update this Privacy Policy at any time. Changes become effective immediately upon posting on this page. Continued use of the website or services after updates constitutes acceptance of the revised policy.